Returns & Refunds Policy
Contract Termination
1. The Buyer that concluded purchase contract outside of their business activity as consumer has the right to terminate the contract.
2. Period for termination of contract amounts to 14 calendar days, with products bought during discount, the period for termination of contract amounts to 7 calendar days:
– From the day of receiving products,
– From the day or receiving the last delivery of products, if contract includes several types of products or delivery of several parts,
– From the day of receiving the first delivery of products, if contract includes repeated delivery of products.
3. The Buyer is unable, among others, to terminate contract:
– Providing services, if they were fulfilled with their prior explicit consensus before the period for termination of contract has expired and the Seller has informed the Buyer, before concluding the contract, that in such case, the Buyer does not have the right to terminate contract,
– Of delivery of products or services, which price is dependent on variations of financial market independently of the Seller’s will which can occur during the period for termination of contract,
– Of delivery of alcoholic beverages, which can be delivered only after passing of thirty days and which price is dependent on variations of financial market independently of the Seller’s will,
– Of delivery of products, which have been altered on the Buyer’s or their person’s demand,
– Of delivery of products, which succumb to fast spoilage, and products, that have been mixed with other products after the delivery,
– Delivery of products in enclosed packaging, which has been taken out and due to hygienic reasons is not acceptable for return,
– Delivery of audio or visual recording, or computer program, if the original packaging has been damaged,
– Delivery of newspaper, periodicals or magazines,
– Delivery of digital content, if it was not delivered on physical carrier and it has been delivered with prior explicit consensus of the Buyer before expiration of the period for termination of contract and the Seller has informed the Buyer, before concluding the contract, that in such case, the Buyer does not have the right to terminate contract,
– In other cases stated in Art. 1837 of Civil Code.
4. For compliance of the period for termination of contract, the Buyer must send declaration of termination during the period for termination of contract.
5. For termination of purchase contract, the Buyer can use sample form for termination of contract provided by the Seller. The Buyer sends the termination of purchase contract to the Seller’s email address or business address stated in these Business Conditions. The Seller will confirm to the Buyer the receival of form without any delay.
6. The Buyer that terminated contract, is obliged to return products to the Seller, no later than 14 calendar days from the day of contract termination. The Buyer is responsible for all costs related to the return of products to the Buyer, and also in such case, if the products cannot be returned via general postal services due to its nature.
7. If the Buyer terminates contract, the Seller will refund without any delay, no later than 14 calendar days from the contract termination all financial means received from the Buyer and in the same manner. The Seller will refund the received financial means in different manner, only if the Buyer agrees and if it will not cause additional costs for the Seller.
8. The Seller does not refund financial means for delivery.
9. If the Buyer terminates contract, the Seller is not obliged to refund received financial means to the Buyer before the Buyer sells the products or proves that the products have been sent out.
10. The Buyer must return to the Seller undamaged, unused and unpolluted, unstained from make-up or impaired by perfume or any other perfumes or sprays and if possible, in original packaging. The Seller has the right to unilaterally include the right for compensation of created damage on products against the Buyer’s right for returning of Purchase Price.
11. The Seller has the right to terminate purchase contract due to sellout of stocks, unavailability of products or if manufacturer, carrier or distributor or products stopped manufacture or distribution of products. The Seller will inform the Buyer on their email address stated in order and refund all financial means including the costs for delivery which have been received based on contract within 14 calendar days from informing about contract termination, and in the same manner, prospectively by manner chosen by the Buyer.
12. Products can be returned only by carrier companies PPL, DPD, Zásilkovna/Packeta, GLS, SPS and to branch delivery address:
SIZE s. r. o., Bernolákovská 96, 900 28 Ivanka pri Dunaji, Slovensko
RETURN / COMPLAINT FORM
Need to return an item or make a complaint? Download and complete the form below.
[ DOWNLOAD FORM ]